Terms & Conditions

Effective Date: July 4, 2026  —  Last Updated: July 4, 2026

Please read these Terms and Conditions carefully before using the Aurora Collection Boutique website. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

1. Acceptance of Terms

By accessing, browsing, or using the Aurora Collection Boutique website located at auroracollectionboutique.com (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions (“Terms”), our Privacy Policy, and our Cookie Policy, all of which are incorporated herein by reference. These Terms apply to all visitors, users, and anyone who accesses or uses the Site.

If you are using the Site on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case the terms “you” and “your” refer to that entity.

2. About Aurora Collection Boutique

Aurora Collection Boutique (“The Aurora Collection,” “we,” “us,” or “our”) is a curated luxury watch boutique based in the United States. We specialize in the curation, authentication, and personalized sale of haute horology and luxury timepieces, including both new and pre-owned watches from prestigious Swiss, Japanese, and international maisons.

Our Site operates as a digital catalog, not a traditional e-commerce store. We do not offer automated checkout, and no purchases are completed directly through our website. All purchase transactions are initiated through direct, personalized communication between our team and each individual customer, as described in our Purchase Process Policy.

3. Use of the Site

3.1 Permitted Use

You may use our Site for lawful purposes only. Specifically, the Site is provided for:

• Browsing and exploring our curated catalog of luxury timepieces
• Learning about our services, including trade-ins, sourcing, and consultation
• Contacting us to initiate a purchase inquiry or trade-in evaluation
• Accessing general information about our business, policies, and philosophy

3.2 Prohibited Use

You agree not to use the Site in any way that:

• Violates any applicable local, state, national, or international law or regulation
• Transmits or facilitates the transmission of unsolicited or unauthorized advertising or promotional material
• Impersonates any person or entity or falsely represents your affiliation with any person or entity
• Attempts to gain unauthorized access to any part of the Site or its related infrastructure
• Interferes with or disrupts the integrity or performance of the Site or its servers
• Uses automated tools (bots, scrapers, crawlers) to extract data from the Site without our written consent
• Submits false, misleading, or fraudulent information through any contact form or communication channel
• Engages in any activity that is harmful to The Aurora Collection, our customers, or the public

4. Intellectual Property

4.1 Ownership

All content on the Site, including but not limited to text, photography, graphics, logos, icons, videos, product descriptions, catalog copy, design elements, software, and the overall look and feel of the Site, is the exclusive property of Aurora Collection Boutique or its licensors and is protected by United States and international intellectual property laws, including copyright, trademark, and trade dress laws.

4.2 Brand Identity

“Aurora Collection Boutique,” “The Aurora Collection,” and associated logos and design marks are proprietary identifiers of our business. Third-party brand names, watch manufacturer logos, and model names referenced on our Site (including but not limited to Rolex, Audemars Piguet, Patek Philippe, IWC, Omega, Tudor, Panerai, Grand Seiko, Blancpain, Breitling, and others) are the property of their respective owners. Their appearance on our Site does not imply any affiliation with or endorsement by those companies.

4.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes. This license does not include the right to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site
• Use the Site or its content for commercial purposes without our express written consent
• Modify, adapt, translate, or create derivative works based on Site content
• Remove or alter any copyright, trademark, or other proprietary notices

5. Purchase Process

The Aurora Collection operates an inquiry-based purchase model. We do not process payments automatically through our website. The purchase process works as follows:

1. Browse: You explore our catalog of available timepieces
2. Inquire: You contact us via our inquiry form, email, WhatsApp, or phone to express interest in a specific piece
3. Consultation: Our team responds personally to confirm availability, answer your questions, and provide detailed information about the timepiece
4. Verification: We may request additional information to verify your identity and the legitimacy of the transaction
5. Agreement: If you wish to proceed, we agree on the purchase price, payment method, shipping method, and all other conditions directly with you
6. Completion: Payment and transfer of ownership are arranged through the agreed-upon method

No purchase obligation is created by browsing our catalog or submitting an inquiry. No transaction is binding until both parties have expressly agreed to the terms of the specific sale in writing.

For a full description of our purchase process, please see our Purchase Process Policy.

6. Product Availability

Our catalog represents timepieces that are available at or around the time the listing is published. Given the nature of the pre-owned luxury watch market, availability can change rapidly. We make no guarantee that any specific timepiece will remain available until a purchase agreement has been confirmed and formalized between both parties.

If a timepiece you have inquired about is no longer available, our team will notify you promptly and, where possible, suggest comparable alternatives or add you to a notification list for similar pieces.

7. Pricing & Typographical Errors

Prices displayed on our Site, if any, are indicative and subject to change without prior notice. Final prices are confirmed during the direct consultation and purchase agreement process. Market conditions for luxury timepieces fluctuate, and listed prices may not reflect real-time market values.

In the event of a typographical error, pricing mistake, or incorrect product description on our Site, we reserve the right to correct the error and refuse or cancel any orders or inquiries placed at the erroneous price or based on the incorrect information. We will notify you if such a situation arises and provide you with the option to proceed at the correct price or cancel your inquiry at no cost.

8. Cancellations

Because no automated payment processing occurs on our website, there is no automatic order that needs to be “cancelled.” You may withdraw any inquiry or purchase discussion at any time prior to the final written agreement of sale terms by notifying our team.

Once a purchase agreement has been formally reached and confirmed in writing by both parties, cancellation terms will be governed by the specific conditions agreed upon in that sale. Please discuss any cancellation concerns with our team before finalizing a purchase.

9. Returns & Refunds

Our Return and Refund Policy is available in full at our Return & Refund Policy. Key principles include:

• Return eligibility and conditions are agreed upon at the time of each sale and may vary by transaction
• Timepieces must be returned in the same condition as received, with all original accessories, documentation, and packaging
• We reserve the right to inspect any returned item before processing a refund or exchange
• Certain sales may be designated as final sale at the time of agreement; such sales are not eligible for return or refund

10. Shipping

Our Shipping Policy is available in full at our Shipping Policy. All shipments are conducted through insured, reputable carriers using industry-standard security protocols for high-value items. Specific shipping terms, costs, insurance requirements, and delivery timelines are discussed and agreed upon with each customer individually as part of the purchase process.

11. Authenticity Guarantee

The Aurora Collection's authenticity guarantee is unconditional and has no time limit. Every timepiece we offer for sale has been inspected and authenticated by our team. We represent that all timepieces we sell are genuine examples of the brand and model represented in their listing.

If any timepiece purchased from The Aurora Collection is ever determined to be non-authentic:

• We will provide a full refund of the purchase price paid
• The timepiece must be returned to us in the condition in which it was received, along with any documentation provided at the time of sale
• We may require independent authentication from an accredited expert or the original manufacturer to process the claim

This authenticity guarantee is a cornerstone of our commitment to the collecting community and will never be compromised.

12. Limitation of Liability

To the fullest extent permitted by applicable law, The Aurora Collection and its officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other intangible losses, arising out of or in connection with:

• Your access to or use of (or inability to access or use) the Site
• Any conduct or content of any third party on or linked from the Site
• Any content obtained from the Site
• Unauthorized access, use, or alteration of your transmissions or content
• Any product or service purchased through or in connection with the Site

In no event shall our total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Site exceed the greater of (a) the amount you paid to us for the specific transaction giving rise to the claim in the twelve (12) months preceding the claim, or (b) one hundred U.S. dollars (USD $100).

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you in full.

13. Indemnification

You agree to indemnify, defend, and hold harmless The Aurora Collection and its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your use of the Site, or your violation of any law or the rights of any third party.

14. User Conduct & Prohibited Activities

In connection with your use of our Site or your interactions with our team, you agree not to:

• Submit false or misleading information in any inquiry, form, or communication
• Misrepresent your identity or impersonate any person
• Attempt to purchase timepieces for the purpose of fraud, money laundering, or other illegal activity
• Harass, threaten, or abuse our team members or other customers
• Engage in any conduct that would damage the reputation or business of The Aurora Collection
• Interfere with or disrupt our communications systems or workflows

15. Fraud Prevention

We take fraud prevention seriously. The Aurora Collection reserves the right to:

• Decline any purchase inquiry at our sole discretion, without obligation to provide a reason
• Request identity verification from any prospective buyer before proceeding with a sale
• Cancel or suspend a transaction if fraudulent activity is suspected at any point in the process
• Report suspected fraudulent activity to appropriate law enforcement authorities
• Maintain records of interactions with parties suspected of fraudulent behavior

16. Access Restriction

We reserve the right to restrict, suspend, or terminate your access to the Site at any time and for any reason, including but not limited to violation of these Terms, fraudulent activity, abusive behavior toward our team, or any conduct that we determine, in our sole discretion, to be harmful to The Aurora Collection, our customers, or the integrity of the luxury watch market.

17. Third-Party Links & Services

Our Site may contain links to third-party websites or services that are not owned or controlled by The Aurora Collection. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We strongly encourage you to review the Privacy Policy and Terms of Service of any third-party website you visit from a link on our Site.

18. Governing Law & Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, United States of America, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in the State of Florida, and you hereby consent to the personal jurisdiction of such courts.

19. Dispute Resolution

We encourage you to contact us first at info@auroracollectionboutique.com to resolve any dispute informally. We are committed to working with our customers in good faith to reach a fair and prompt resolution.

If informal resolution is not achieved within 30 days, the parties agree to attempt to resolve the dispute through non-binding mediation administered by a mutually agreed-upon mediator before resorting to litigation. Nothing in this section shall prevent either party from seeking emergency injunctive or other equitable relief to protect intellectual property rights or confidential information.

20. Modifications to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. We will update the “Last Updated” date at the top of this page when changes are made. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

21. Contact Us

For questions or concerns about these Terms and Conditions, please contact us: